ABM Knowledgeware Ltd


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SAP IMPLEMENTATION & SERVICES TO MUNICIPAL CORPORATION OF GREATER MUMBAI
Providing SAP services to a metropolis administration like the Municipal Corporation of Greater Mumbai (MCGM) with 120,000 employees and offices spread across 200 locations and 70 departments had been a big challenge. ABM Knowledgeware implemented SAP solution in MCGM covering almost 70 per cent of its operations to the satisfaction of all its stakeholders. The project included BPR of several processes, infra for 24X7 operation, huge efforts of capacity building, change management, data preparation and a big bang implementation approach. Due to the SAP services, the Municipal Corporation of Greater Mumbai (MCGM) has transformed its core operations along with positive impact on its stakeholders like citizens, business corporations and administration with minimum touch-points./p>