Excise & Taxation, Government of Punjab


The project “Transformation at Excise & Taxation Department” – is a living example, of how working through e-Governance initiatives could revolutionise the functioning of an organisation. This transformation has happened through a system integration, with the support of tax type-wise system integration, by covering the business processes and workflows and Specialised SLAs – internal and external. Online submissions and processing of key applications, which includes registration, amendment, refunds, statutory forms, excise permits and passes – have ensured the desired changes in the Department of Excise and Taxation, Government of Punjab. This has led to better productivity and a constructive organisational culture, helping to contribute in the growth of the state.