It is a project that aims to make property registration process transparent, accountable and efficient. The property registration system is a computerized system that has been developed with the objective of providing single window service to the citizens. The administration has gone a step further in ensuring same day delivery of property documents, transparency in transactions leading to removal of discretion of the Sub-Registrars while entertaining documents and elimination of middlemen from the system. The administration has also enrolled property consultants and dealers based on their track record and closely monitors their activities. The citizens can now deal with the administration in a friendlier environment.

Automation of Central Excise and Service Tax (ACES) aims at improving taxpayer services, transparency, accountability and efficiency in the indirect tax administration in India. This application has automated all major processes in Central Excise and Service Tax through a web-based and workflow-based system and has transformed the way over 18 lakh indirect taxpayers conduct their business with the department of Central Excise and Service Tax. ACES was the result of a joint exercise, undertaken with the initial assistance from Canada Customs and Revenue Agency, for re-engineering the business processes of Central Excise & Service Tax.

Janmitra Samadhan Kendra :Gwalior

Janmitra Samadhan Kendra uses biometric solutions to ensure the regular presence of field functionaries in the field. At the same time 72 services of 13 different departments are being delivered in a time bound and citizen friendly manner. This is being implemented through 47 Janmitra Samadhan Kendras in the district Gwalior. At these centers decentralized MIS entry of NREGS is also being done for the first time in the state, ensuring timely, regular and efficient availability of basic G2C services through field functionaries in vital social sectors and Bringing administration closer to the citizens, i.e., improving access by placing the governmental interface as close to the citizens as possible.

The Department of Road Transport and Highways (DoRTH) has about 1000 Regional Transport Offices (RTO) spread across the country. Establishing State Register and a National Register by the process of Data Integration is the NIC’s solution to the exploding requirements for information from disparate, heterogeneous systems to make sound decisions and comply with the Central Motor Vehicles Act throughout the country. This has made the services of issuance of driving license and vehicle registration to the citizens simpler, faster and more transparent.

The focus of the programme is on actual, demonstrable performance by distribution companies in terms of sustained loss reduction. Establishment of reliable and automated systems for sustained collection of accurate base line data, and the adoption of information technology tools in the areas of energy accounting are necessary pre-conditions for the sanction of a project. This is to enable objective evaluation of the performance of utilities before and after implementation of the programme, and enforce internal accountability leading to better performance.